Shipping policy
Shipping Information
At DriftDame, we strive to deliver your fashion essentials in a timely and efficient manner. Please review our shipping policy below for details about order processing, delivery times, and shipping rates.
Standard Shipping
We currently offer Standard Shipping to all destinations. This service includes package tracking and typically delivers within:
- 5-7 business days for domestic orders
- 10-15 business days for international orders
Shipping costs are calculated at checkout based on your location and order weight.
Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Destinations
We currently ship to most countries worldwide. If you encounter any issues during checkout regarding your location, please contact our customer service team.
Customs & Import Fees
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees. These charges vary by country and are not included in our shipping costs or product prices.
Shipping Restrictions
Some countries may have restrictions on certain fabric types or clothing categories. While we make every effort to comply with international shipping regulations, we cannot guarantee the clearance of every shipment.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's progress through our carrier's website.
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. We cannot modify addresses after an order has been placed. Incorrect addresses may result in delayed or undeliverable packages.
Delivery Issues
If you experience any problems with your delivery, please contact our customer service team with your order number and tracking information for assistance.
Returns & Exchanges
For information about returning or exchanging items, please refer to our Returns Policy.