Returns & Refunds

At DriftDame, we want you to be completely satisfied with your purchase. If you're not happy with your order, you may return eligible items for a refund or exchange within 30 days of delivery.

Eligibility Criteria

• Items must be unworn, unwashed, and in original condition with all tags attached
• Original proof of purchase is required
• Final sale items marked "non-refundable" cannot be returned
• Personalized or altered items are not eligible for return

Return Process

1. Contact our customer service team via email to initiate your return
2. Pack your return securely in the original packaging if possible
3. Include the original packing slip or order confirmation
4. Ship your return to the address we provide

Note: Customers are responsible for return shipping costs unless the return is due to our error.

Refund Processing

• Refunds will be issued to the original payment method
• Processing typically takes 5-7 business days after we receive your return
• Shipping fees are non-refundable unless the return is due to our error
• Sale items will be refunded at the purchase price

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a free return and full refund or replacement at your preference.

International Returns

International customers are responsible for all return shipping costs and any applicable customs fees. We recommend using a trackable shipping method.

Contact Information

For any questions about our refund policy, please email our customer service team. Include your order number and details about your return request.